At Hitaishee Foundation (“we,” “our,” or “us”), your trust and safety are our top priorities. We are committed to ensuring that your interactions with us are secure, transparent, and reliable. This page outlines the measures we take to protect your information, ensure ethical practices, and maintain a safe environment for all our stakeholders.

1. Commitment to Transparency

• Open Communication: We are dedicated to maintaining open lines of communication with our donors, beneficiaries, volunteers, and partners. We provide clear, honest, and timely information about our programs, financials, and impact.
• Financial Transparency: Our financial records are audited regularly by independent auditors. We ensure that all donations are used for the purposes intended and in accordance with applicable laws, including the Foreign Contribution Regulation Act (FCRA).

2. Data Security

• Secure Transactions: All online donations made through our website, https://hitaisheefoundation.org/, are processed through secure, PCI-DSS compliant payment gateways like Razorpay. We do not store sensitive payment information such as credit card numbers on our servers.
• Personal Data Protection: We are committed to protecting your personal information. We employ advanced security measures, including encryption and secure servers, to safeguard your data against unauthorized access, alteration, or misuse.
• Privacy Compliance: We comply with all applicable privacy laws in India, including the Information Technology Act, 2000, and related regulations. Our Privacy Policy outlines how we collect, use, and protect your information.

3. Ethical Practices

• Integrity and Accountability: We uphold the highest standards of integrity and accountability in all our operations. Our team members and volunteers are expected to adhere to our code of conduct, which emphasizes ethical behavior, respect for all individuals, and a commitment to our mission.
• Safeguarding Vulnerable Groups: We take special precautions to protect the rights and well-being of vulnerable groups, including children and marginalized communities, who participate in our programs. We implement strict policies and protocols to prevent exploitation, abuse, or neglect.

4. Donor Safety

• Donor Confidentiality: We respect the privacy of our donors and ensure that their information is kept confidential. We do not share donor information with third parties without explicit consent, except as required by law.
• Tax Exemption: We provide receipts for all donations, which may be eligible for tax exemption under Section 80G of the Income Tax Act, 1961. Donors should consult with their tax advisors for specific tax benefits.

5. Reporting Concerns

• Grievance Redressal: We take all concerns and complaints seriously. If you have any issues or concerns regarding our practices, please contact our Grievance Officer at [Insert Contact Information]. We are committed to addressing all grievances promptly and fairly.
• Whistleblower Policy: We encourage anyone with knowledge of unethical practices or misconduct within the organization to report such activities anonymously through our whistleblower policy. We ensure that whistleblowers are protected against retaliation.

6. Community Safety

• Volunteer Screening: All volunteers undergo a thorough screening process, including background checks, to ensure the safety and security of our beneficiaries and the communities we serve.
• Training and Education: We provide training and resources to our staff and volunteers to equip them with the knowledge and skills needed to perform their roles safely and effectively.

7. Continuous Improvement

• Feedback and Evaluation: We regularly seek feedback from our stakeholders to assess our performance and identify areas for improvement. This feedback helps us enhance our programs, improve our operations, and better serve our communities.
• Commitment to Excellence: We are committed to continuous improvement in all aspects of our work. We strive to adopt best practices, stay updated on relevant laws and regulations, and innovate to meet the changing needs of our beneficiaries.

Contact Us

If you have any questions or concerns about our Trust and Safety policies, please reach out to us at:

Hitaishee Foundation
Email: Hitaisheefoundation@gmail.com
Phone: +91-9811018100, 01144791810
Address: Hitaishee Foundation 108, old no 98-A g/f Bharat nagar New delhi-110025